Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

With an area of 305 sq. miles and a population of 8.4 million, New York is one of the largest and most populous cities in the United States. Its five boroughs – Manhattan, Queens, Staten Island, Brooklyn and Bronx – were consolidated into a single city in 1898. Currently, New York is one of the world’s most important hubs for finances, business, commerce, banking, transportation, retailing, politics, communications, music, film, tourism, culture and fashion. Its gross domestic product is $1.7 trillion, larger than anywhere else in the US, representing 9% of the American economy. New York’s renowned Wall Street, located in the Financial District of the Lower Manhattan, is home to the New York Stock Exchange as well as to various other multinational investment banks and financial investments companies. The city has a large number of skyscrapers, including the Empire State Building, the Chrysler Building, the One World Trade Center and the New York Times Building, as well as other famous landmarks such as the Times Square, the Central Park, the Statue of Liberty and the Wyckoff House. New York is a culturally and linguistically diverse city, with over 800 languages spoken. It is also an important academic and research center, home to over 120 universities and colleges, including the prestigious Columbia University and New York University.

New York as a Conference Destination

New York is one of the world’s leading conference and conventions centers. Some of the most important events located here include: the Creative Tech Week, the Artificial Intelligence Conference, the O’Reilly Software Architecture Conference, and the Future of Fintech, four major conferences focused on technological developments; the Annual Customer Experience Conference, Forrester’s CXNYC Forum, and the Annual Customer Service Summit NYC, three major venues for experts in customer service, expectations and satisfaction; the Smart Social NYC, a major conference about social media; the Annual Blockchain Conference, a meeting point for leading figures in finance, venture capital, technology, and government; and the AIA Conference on Architecture, an event focused on architectural innovations.

New York Food Options for Conference Delegates

While attending a conference or convention in New York, there are various local restaurants you should experience, including: the Modern (Phone: +1 212-333-1220), the Blue Hill (Phone: +1 212-539-1776) and the Gramercy Tavern (Phone: +1 212-477-0777), three upscale restaurants serving American dishes;
L’Artusi (Phone: +1 212-255-5757) and Il Cantinori (Phone: +1 212-673-6044), two of the best Italian restaurants in New York; Le Bernardin (Phone: +1 212-554-1515) and Daniel (Phone: +1 212-288-0033), two stylish French restaurants, famous for their seafood; the Thai Villa (Phone: +1 212-802-9999), an amazing restaurant where you can find a large variety of Thai dishes; and K Rico (Phone: +1 212-757-9393), a South American restaurant renowned for its steaks.

New York Attractions for Convention Attendees

There are many high-rated tourist attractions you could visit after your conference in New York. Here are some of the most famous ones: Times Square, an international center for the entertainment industry and the most visited place in the world, with over 39 million visitors each year; the Central Park, an enormous park with pedestrian paths, ball-fields and a zoo; the Metropolitan Museum of Art, home to vast collections of artworks dating back to antiquity; the Empire State Building, an iconic skyscraper which was featured in more than 250 films; and the Rockefeller Center, a Midtown business complex where major corporations and TV studios such as the NBC are located.

Conference Center Venues

New York has a large number of great conference centers and facilities, such as:

AMA Conference Center New York City (Location: Broadway)
Convene (Location: Park Avenue)
Downtown Conference Center (Location: William Street)
Jacob K. Javits Convention Center (Location: W 34th Street)
Magnuson Convention Center Hotel (Location: W 38th Street)
NYC Conference Center at Cornell ILR (Location: E 34th Street)