Motivational Service Excellence Keynote Speaker in Orlando, Florida

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Orlando for Meeting Planners and Event Professionals

Orlando is a vibrant city in Florida, home to more than a dozen of themed-parks. It is often called the ‘theme park capital of the world’ and attracts over 68 million tourists annually. Orlando’s most famous entertainment parks include the Walt Disney World and Universal Studios. The city is also an important center for digital media, information technology, aviation and agriculture, hosting the headquarters of major multinational companies such as General Dynamics, Mitsubishi Power Systems, Siemens, Lockheed Martin and Symantec. Orlando is world-famous for its film industry, being home to major studios such as Universal and Disney, where well-known movies such as Ocean’s 11, Apollo 13, Armageddon, Days of Thunder or 2 Fast, 2 Furious were produced. Moreover, Electronic Arts, the leading independent game developer company in the world, creates some of the most top-selling games in Orlando, including the Tiger Woods PGA Tour, the Madden NFL Football, and the NCAA Football. However, the city doesn’t attract tourists only due to its entertainment industry. It also has a great variety of natural landmarks, including more than 100 lakes, where tourists can enjoy many water sports such as boating, wakeboarding, waterskiing, jet skiing or tubing, and over 100 parks which are perfect for relaxing strolls, jogging or picnics.

Orlando as a Conference Destination

Orlando is a major center for a large variety of international conventions and conferences, including: the Customer Experience Conference and the Disney Institute Customer Experience Summit, two events focused on customer service management and technologies and customer experience and satisfaction; the Gartner IT Operations Strategies and Solutions Summit, a major venue for specialists in emerging trends in information technologies; the Interservice/Industry Training, Simulation and Education Conference (I/ITSEC), the largest simulation and modeling conference in the world; Microsoft Ignite, an event with more than 700 sessions about innovation and technological developments; and the Clute International Conference on Education, a conference focused on education, professional development and e-learning.

Orlando Food Options for Conference Delegates

There are many great restaurants you can choose from while attending a conference in Orlando. Some of the best ones include: Highball & Harvest (Phone: +1 407-393-4422), Chatham’s Place (Phone: +1 407-345-2992) and the Palm Orlando (Phone: +1 407-503-7256), three fantastic restaurants serving American dishes; Fresco Cucina Italiana (Phone: +1 407-363-5775) and Maggiano’s Little Italy (Phone: +1 407-241-8650), two famous Italian restaurants; Ana’s Brazilian Kitchen (Phone: +1 407-760-3240), serving home-style Brazilian stews and other dishes; the Dandelion Communitea Cafe (Phone: +1 407-362-1864), a perfect place for vegetarians and vegans; and Border Grill Fresh-Mex (Phone: +1 407-352-0101), a Mexican restaurant offering a large variety of delicious dishes.

Orlando Attractions for Convention Attendees

Here are some of the most high-rated tourist attractions to visit after your conference in Orlando: the Universal Studios, home to the famous film production company Universal, and featuring Hollywood inspired rides and attractions; the Walt Disney World, a well-known complex consisting of four themed parks with shows and rides, large resorts, and various restaurants and shops; the Harry P Leu Gardens, a 50-acre botanic garden and estate located on Lake Rowena; the Sea World Orlando, an entertainment complex offering numerous aquatic-themed activities; and the Mall at Millenia, an upscale mall with a great number of luxurious shops and restaurants.

Conference Center Venues

Orlando, Florida has a large number of great conference centers and facilities, such as:

Avanti Palms Resort and Conference Center (Location: International Drive)
Florida Hotel & Conference Center (Location: Sand Lake Road)
Orange County Convention Center (Location: International Drive)
Rosen Centre Hotel (Location: International Drive)
Soiree Event & Conference Center (Location: Silver Star Road)
Spring Hill Suites by Marriott Orlando Convention Center (Location: Universal Boulevard)