Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Philadelphia is the largest city in the state of Pennsylvania and the sixth most populous one in the United States, with almost 1.6 million inhabitants. It is a major center for finances, healthcare, education, information technology, oil refining, manufacturing, biotechnology, food processing and tourism. Philadelphia is home to a large number of important institutions and companies, including the Philadelphia Stock Exchange, Comcast, Cigna, Colonial Penn, Crown Holdings, Rohm and Haas, Urban Outfitters, and Boeing Rotorcroft Systems. The city is famous for hosting US’s first library, hospital, medical school, stock exchange, zoological garden and business school, as well as for containing 67 National Historic Landmarks. Some of the most well-known ones include the American Philosophical Society Hall, the John Bartram House and Garden, the Carpenters’ Hall, the John Coltrane House, the Eastern State Penitentiary and the Merchant’s Exchange Building. Philadelphia is one of the most important centers for higher education and research from the United States, housing over 80 universities, colleges, and trade and specialty schools, including the famous University of Pennsylvania, Temple University, Drexel University, Thomas Jefferson University and Saint Joseph’s University. The city also contains many well-known museums such as the Philadelphia Museum of Art (one of the largest art museums in the world), the Museum of the American Institution and the Philadelphia History Museum.

Philadelphia as a Conference Destination

Philadelphia is a major center for international conferences, congresses and conventions. Some of the most well-known such events include: the Marketing and Customer Experience Conference, an excellent conference focused on healthcare and customer experience management; the Digital Summit, a meeting point for experts in the latest trends, practices and strategies in digital marketing; the Philly Tech Week, a one week long conference on technology and innovation; the Philadelphia Tech Summit, another important technology event; the MedTech Conference, exploring the impact of technology on medical practices; and the Women in Tech Summit, a convention dedicated to leading women figures in technology.

Philadelphia Food Options for Conference Delegates

There are many great restaurants you can try during your conference in Philadelphia. Some of the best ones include: Talula’s Garden (Phone: +1 215-592-7787), a high-end restaurant specializing in seasonal American cuisine; Vernick Food & Drink (Phone: +1 267-639-6644), another excellent New American restaurant; Townsend (Phone: +1 267-639-3203), one of the best French restaurants in Philadelphia; Vetri Cucina (Phone: +1 215-732-3478), a gourmet Italian restaurant located in an intimate townhouse; Vedge (Phone: +1 215-320-7500), a highly inventive vegetarian and vegan restaurant; Fogo de Chão (Phone: +1 215-636-9700), a renowned Brazilian steak house; and Noord (Phone: +1 267-909-9704), a chic Dutch restaurant.

Philadelphia Attractions for Convention Attendees

There are many high rated tourist attractions you can visit during your conference in Philadelphia, such as: the Liberty Bell, a 2,080 pound iconic symbol of American freedom located in the Liberty Bell Center in the Independence National Historical Park; the Independence Hall, a 1753 historical building where the United States Constitution and the Declaration of Independence where signed; the Philadelphia Museum of Art, a world-famous museum featuring a large variety of Renaissance artworks; the Reading Terminal Market, a renowned indoor farmer’s market opened since 1892; and the Philadelphia City Hall, a large ornate government building with a clock tower.

Conference Center Venues

Philadelphia, Pennsylvania has a large number of great conference centers and facilities, such as:

Convene (Location: Market St.)
Days Inn Philadelphia Convention Center (Location: Race St.)
Eastern Pennsylvania Conference (Location: Belmont Ave.)
Friends Center (Location: Cherry St.)
Pennsylvania Convention Center (Location: Arch St.)
Science History Institute Conference Center (Location: Chestnut St.)