Motivational Service Excellence Keynote Speaker in Reykjavik, Iceland

Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of UP! Your Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.


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General Information

General Information about Reykjavik for Meeting Planners and Event Professionals

Reykjavik is the capital and most populated city of Iceland, with over 120,000 inhabitants. It was founded in 1786 and is currently the country’s economic, governmental, cultural and touristic center. It is considered one of the cleanest, safest and greenest cities in the world. Reykjavik hosts the headquarters of major banks and companies, including the Central Bank of Iceland, the Arion Bank, Tempo Software, Advania, Carbon Recycling International, Air Iceland and Vodafone Iceland. Additionally, it is an important cultural center, being home to a large number of cultural institutions including the Icelandic Opera, the National Theatre of Iceland, and various museums such as the National Museum of Iceland, the Reykjavik Art Museum, the Saga Museum, the Viking Maritime Museum, the Reykjavik Museum of Photography, and the Icelandic Punk Museum. Reykjavik is also famous for its festivals, especially the Iceland Airways Festival, a four days long international music festival bringing together renowned singers and bands from all over the world, as well as for its vibrant live music scene from locales such as Kex, Mengi, Húrra and Gaukurinn. Moreover, Reykjavik is a major educational hub, well-known for its universities and international schools like the University of Iceland, Reykjavic University, the Iceland Academy of the Arts and the Reykjavik International School.

Reykjavik as a Conference Destination

Reykjavik is an important center for international conferences and conventions. Some of the most notable ones include: CHARGE Energy Branding, a global event focused on developments in customer-centric energy markets; the Nordic/Baltic Tech and Startup Conferences, an important series of technology conferences; the WOSonOS Conference, a major venue for over 300 national and international experts in Open Space Technology (OST); the Reykjavik Internet Marketing Conference, one of the largest conferences about digital marketing from Iceland; the Reykjavik Conference on Technology, Wireless Radiation and Children’s Health, an international conference about technology and healthcare; and the Medical Ethics Conference, a large event focused on ethical issues in healthcare.

Reykjavik Food Options for Conference Delegates

There are a large number of excellent restaurants you can try during your conference in Reykjavik, Iceland, including: Old Iceland (Phone: +354 551 6131) and the Harbor Restaurant (Phone: +354 511 2300), two amazing places where you can try authentic Icelandic cuisine; the Fish Company (Phone: +354 552 5300) and Kol Restaurant (Phone: +354 517 7474), two restaurants famous for their seafood dishes; Svarta Kaffið (Phone: +354 551 2999), a locale offering a large variety of delicious soups; Rossopomodoro (Phone: +354 561 0500), a fantastic Italian restaurant; and Le Bistro (Phone: +354 551 5979), one of the best French restaurants in Reykjavik.

Reykjavik Attractions for Convention Attendees

There are many highly rated tourist attractions that you can visit after your conference in Reykjavik, Iceland, including: the Hallgrímskirkja, a modern Lutheran cathedral with a 73 meters tall tower; Harpa, a modern concert hall and conference center built in the shape of a honeycomb and hosting the national opera and symphony; Perlan, a futuristic fine-dining restaurant with a revolving glass dome; the Sun Voyager, an enormous steel sculpture of a boat located close to the sea; the National Museum of Iceland, a large museum tracing the history of Iceland; and Tjörnin, a small and tranquil lake with ducks, geese and swans.

Conference Center Venues

Reykjavik, Iceland has a large number of great conference centers and facilities, such as:

Harpa (Location: Austurbakki)
Hilton Reykjavik Nordica (Location: Suðurlandsbraut)
Icelandair Hotel Reykjavik Marina (Location: Mýrargata)
Icelandair Hotel Reykjavik Natura (Location: Nautholsvegur)
Radisson Blu 1919 Hotel (Location: Pósthússtræti)
Radisson Blu Saga Hotel (Location: Hagatorg)