Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Santiago is the capital and most populated city of Chile, as well as one of largest cities in the Americas, with over 6.3 million inhabitants. It is the economic, financial, political and cultural center of Chile and hosts the regional headquarters of numerous multinational corporations such as Oracle, IBM, Lan Airlines, Experian, Deloitte and Falabella. Santiago generates 45% of Chile’s GDP, is a highly developed commercial hub, and is home to dozens of shopping centers and a rising number of skyscrapers including the largest one from Latin America, the Gran Torre Santiago, a 64-story high tower. The city is also a major tourist destination, boasting with a large number of world-famous landmarks such as the Incan Sanctuary of El Plomo, the Moneda Palace, the Plaza de Armas, the Metropolitan Cathedral and the Church of San Francisco. Santiago hosts also one of the oldest and most important universities in the Americas, the University of Chile, dating back to 1622. Other important universities include the University of Santiago, the Pontifical Catholic University of Chile and the Metropolitan University of Technology. Additionally, the city is a major cultural center, featuring many renowned museums and libraries such as the Natural Museum of Fine Arts, the Museum of Pre-Columbian Art, and the National Library.

Santiago as a Conference Destination

Santiago is an important destination for a large number of international conventions and conferences. Some of the most notable ones include: the Customer Experience Conference, one of Latin America’s largest events about customer service and customer experience; Mining Tech South America, a conference with over 250 global attendees focused on the latest developments in mining technology; the Latin America Refining Technology Conference, a major venue for specialists in the refining and petrochemical industries from Latin America; and the America Digital Latin American Congress of Business & Technology, a congress about e-commerce, digital marketing, big data, fintech, cloud computing and mobile technology.

Santiago Food Options for Conference Delegates

Here are some of the best restaurants you can try during your conference in Santiago, Chile: Bocanáriz (Phone: +56 2 2638 9893), Club Santiago (Phone: +56 2 2673 4700) and Boragó (Phone: +56 2 2953 8893), three restaurants where you can experience authentic Chilean cuisine; New Horizon (Phone: +56 2 2632 1622), an excellent Indian restaurant; Le Bistrot (Phone: +56 2 2232 1054) and Normandie (Phone: +56 2 2236 3011), two of the best French restaurants in Santiago; Il Montrone (Phone: +56 2 2635 5689), offering exceptional Italian dishes; and Ocean Pacific’s Buque Madre (Phone: +56 9 6831 0750), a nautical-themed locale serving amazing seafood dishes.

Santiago Attractions for Convention Attendees

There are many amazing tourist attractions you can visit after your conference in Santiago, Chile, including: the San Cristóbal Hill, an 850 meters tall hill featuring a beautiful statue of the Virgin Mary, several gardens and a zoo, and offering breathtaking panoramic views of the city; the Moneda Palace, the seat of Chile’s president, dating back to 1805; Plaza de Armas, Santiago’s main central square, featuring a large number of impressive statues and imposing buildings; the Santiago Metropolitan Park, a huge urban park with forests, historical statues, cable cars and a zoo; and Bario Lastarria, a historical neighborhood famous for its cinemas, theaters, museums, bars and restaurants.

Conference Center Venues

Santiago, Chile has a large number of great conference centers and facilities, such as:

CentroParque Event Center (Location: Av. Pdte. Riesco)
Conference Center SOFOFA (Location: Región Metropolitana CL, Andrés Bello)
Espacio Riesco (Location: Av. El Salto)
Hotel Plaza San Francisco (Location: A. Libertador Bernardo O´Higgins)
Santiago Business & Conference Center (Location: Av Costanera Sur)
Sheraton Santiago Hotel and Convention Center (Location: Avenida Santa Maria)