Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, GlobalGurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

São Paulo is the most populated city in Brazil and the 11 th most populated one in the world, with over 13.1 million inhabitants. It is also one of the wealthiest states in Latin America and has the 11th largest GDP in the world. The city is an important center for commerce, finances, entertainment and arts and is home to the São Paulo Stock Exchange and to the regional headquarters of large multinational corporations such as General Motors, Shell, Volkswagen, Walmart, Carrefour, Unilever, Google, Nokia, Nestle and HSBC. It also boasts with some of the tallest skyscrapers in the country, such as the Miranto do Vale, Banespa, Edificio Italia and the North Tower. São Paulo is a highly cosmopolitan city, with large Arab, Italian, Japanese and Jewish communities. It is a major tourist destination too, attracting annually millions of visitors. Some of its most famous landmarks include the Ibirapuera Park, the Museum of Ipiranga, the São Paulo Museum of Art, the Latin American Memorial, and the Museum of the Portuguese Language. Additionally, it is internationally renowned for the large number of events and festivals it hosts, such as the Brazilian Grand Prix, the São Paulo Art Biennial, the São Paulo Jazz Festival, the São Paulo Fashion Week and the São Paulo Gay Pride Parade.

São Paulo as a Conference Destination

São Paulo is an important center for international conferences, summits and conventions. Some of the most notable ones include: the Customer Experience Summit, one of the largest customer experience conferences from Latin America; the São Paulo Tech Week, a major technology event; the Gartner Symposium / ITxpo, a meeting point for a large number of experts in information technology; the Biometrics HITech Conference, another technology conference focused on the biometrics and identification technology industries; the CME Medical Conferences, a series of lectures and seminars from national and international healthcare specialists; and the DigiMarCon Latin America, a renowned convention about advances in digital marketing.

São Paulo Food Options for Conference Delegates

There are many excellent restaurants you can choose from during your conference in São Paulo, including: Fogo de Chão (Phone: +55 11 5056-1795), Tordesilhas (Phone: +55 11 3107-7444) and Dalva e Dito (Phone: +55 11 3068-4444), three of the best restaurants where you can try both classic and modern Brazilian dishes; D.O.M. (Phone: +55 11 3088-0761), a haute cuisine restaurant serving dishes with innovative ingredients; Figueira Rubaiyat (Phone: +55 11 3087-1399), a fantastic seafood locale; La Tambouille (Phone: +55 11 3079-6277), an elegant Italian restaurant offering a large variety of seafood, meat, pasta and poultry dishes; and Bawarchi (Phone: +55 11 5081-4264), a well-known Indian restaurant.

São Paulo Attractions for Convention Attendees

There are many highly rated tourist attractions that you can visit after your conference in São Paulo. Some of the most famous ones include: the Ibirapuera Park, a wonderful park with museums, auditoriums, a planetarium and many green recreation areas; Paulista Avenue, one of the most famous streets in the city, famous for its museums, cultural institutions, banking centers and shopping malls; the São Paulo Museum of Art, the most renowned art museum in São Paulo, located on Paulista Avenue and featuring some of the best collections of Latin American art; and the São Paulo Cathedral, a monumental 20th century neo-Gothic cathedral with an imposing dome built in a Renaissance style.

Conference Center Venues

São Paulo, Brazil has a large number of great conference centers and facilities, such as:

Anfiteatro de Convencoes (Location: Butantã)
Centro Convencoes (Location: Vila Formosa)
Events Center St. Louis (Location: Rua Haddock Lobo)
SAHE – South America Health Exhibition (Location: Av. Profa. Ida Kolb)
São Paulo Expo (Location: Rod. dos Imigrantes – Vila Água Funda)
Transamerica Expo Center (Location: Av. Dr. Mário Vilas Boas Rodrigues)