Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, Global Gurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Tokyo, the capital of Japan, is an enormous metropolis, with a population of over 39 million. It is located in the center of the Japanese archipelago facing the Pacific Ocean and is the seat of Japan’s Emperor who lives in the Imperial Palace (Kohkyo) in the heart of the city. Tokyo was voted number one in the Global Economic Power Index and number three in the Global Cities Index. It is a major financial center since the 1960s, competing with New York and London for the position of the ‘command center of the world.’ Some of the largest investment banks and insurance companies from the world are located here, together with other major companies from the electronics, transportation, publishing and broadcasting industries. With more than 100 universities and colleges and hundreds of museums (including the world-famous Tokyo National Museum, National Museum of Modern Art and Edo-Tokyo Museum), Tokyo is also an important educational and cultural hub. In terms of architecture, the city is mostly modern, many of its older buildings having been destroyed by an earthquake in 1923. Some of its famous landmarks include the Tokyo Skytree and the Tokyo Tower, two enormous skyscrapers, the fish market Tsukiji, the busiest and largest fish market on the globe, and the notorious Kabukicho nightlife district.

Tokyo as a Conference Destination

Tokyo is one of the largest centers for conferences and conventions in the world. Here are some of the most important events taking place here: the Gartner Customer Experience Summit, and the Pega Customer Engagement Summit, two important conferences focused on the role of technological developments in customer experience and engagement; the Global Marketing Conference, one of the largest conferences on marketing and management in the world; the Open Source Summit Japan, Tech in Asia, and the World Blockchain Roadshow, three major events focused on advances in digital
technologies; and the STD Asia Pacific, a healthcare convention about infectious diseases.

Tokyo Food Options for Conference Delegates

Here is a list of some of the best restaurants you can try in Tokyo: Narisawa (Phone: +81 3-5785-0799), a Japanese restaurant offering an amazingly creative cuisine; Ishikawa (Phone: +81 3-5225-0173), serving a large selection of traditional Japanese dishes; Kaikaya by the Sea (Phone: +81 3 3770 0878), one of the best seafood restaurant in Tokyo; Quintessence (Phone: +81 3-6277-0090), a three-star Michelin French restaurant, voted by CNN among the 50 best restaurants in Asia; Dazzle (Phone: +81 3 5159 0991), another stylish French restaurant; and the New York Grill (Phone: +81 3 5323 3458), an American restaurant famous for its grilled meat dishes.

Tokyo Attractions for Convention Attendees

There are numerous tourist attractions you can visit after your conference in Tokyo. Some of the most famous ones include: the Tokyo Skytree, the tallest broadcasting skyscraper in the world; the Ueno Park, the largest green space in Tokyo, featuring a zoo, a lake, an aquarium and several museums and temples; the Sensō-ji Temple, a renowned shrine founded in 645 C.E. and dedicated to the Buddhist god of compassion; the Imperial Palace, a breathtaking estate consisting of a palace and various beautiful 17th century parks; and the National Museum of Nature and Science, one of the oldest museums in Japan, established in 1871.

Conference Center Venues

Tokyo, Japan has a large number of great conference centers and facilities, such as:

Iino Hall and Conference Center (Location: Chiyoda, Uchisaiwaicho)
TKP Shibuya Conference Center (Location: Tokyo, Shibuya)
Tokyo Big Sight (Location: Ariake Minami district, Tokyo Waterfront City)
Tokyo Conference Center Ariake (Location: Ariake Koto-ku Central Tower)
Tokyo International Forum (Location: Marunouchi, Chiyoda)
Sunshine City Convention Center (Location: Higashiikebukuro, Toshima)