Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, Global Gurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Toronto, the capital city of the province of Ontario, Canada, has a population of 5.6 million and is the 5th largest city in North America, after Mexico City, New York, Los Angeles, and Chicago. It is a vibrant cosmopolitan and multi-cultural city, with more than 160 languages spoken. Toronto is a major center for finances, commerce, business, tourism, technology, design, education, environmentalism, fashion, arts and culture. It is considered Canada’s most important financial center and the second most business-friendly city on the globe, after Hong Kong. The Toronto Stock Exchange is the 3 rd largest stock exchange in North America and the 7th largest in the world. Additionally, Toronto has a very high density of banks and brokerage firms, most of them located in the Financial District on Bay Street. Another major local industry is film production. Since 2011, Toronto is one of the largest film production centers from North America, together with Los Angeles, New York, and Vancouver, and hosts the world-famous Toronto International Film Festival. In terms of architecture, Toronto is quite diverse, consisting of buildings from the 19th century as well as some new ones, including its many skyscrapers such as the 553 meters high CN Tower, the tallest free-standing building in the Western Hemisphere.

Toronto as a Conference Destination

Toronto is a major conference and conventions center, hosting annually a large number of such events, including: the Annual CSPN Customer Experience Conference and the CX Week Canada, two large conferences about excellence in customer service and customer experience and satisfaction; the Big Data Toronto Conference and Expo, the most important conference in Canada on data industry, computing and cybersecurity; the AI Toronto Conference and Exhibition, Canada’s number one event focused on developments in Artificial Intelligence; Conex: the Content Experience, an important venue for experts in digital marketing and content writing; and the Toronto Entrepreneurs Conference, aiming to assist local entrepreneurs connect to international institutions.

Toronto Food Options for Conference Delegates

While you are attending a conference in Toronto, Canada, there are numerous local restaurants you should experience, including: George Restaurant (Phone: +1 647-496-8275) and Antler Kitchen & Bar (Phone: +1 647-345-8300), two places serving a large diversity of traditional Canadian dishes; the Jacobs & Co. Steakhouse (Phone: +1 416-366-0200) and Richmond Station (Phone: +1 647-748-1444), two restaurants famous for their steaks and burgers; the Scaramouche Restaurant (Phone: +1 416-961-8011) and Alo (Phone: +1 416-260-2222), two stylish French restaurants; Chiado (Phone: +1 416-538-1910), a creative Portuguese restaurant; and Miku Toronto (Phone: +1 647-347-7347), a Japanese restaurant renowned for its spectacular flame-seared sushi.

Toronto Attractions for Convention Attendees

Here are some of the most famous tourist attractions you could visit after your conference in Toronto: the CN Tower, an iconic, 553 meters tall tower featuring a glass floor and a revolving restaurant with breathtaking panoramic views; the Toronto Eaton Center, a multilevel historical mall with a glass ceiling filled with high-end shops and restaurants; the Royal Ontario Museum and the Art Gallery of Ontario, two extraordinary museums with large collections of Canadian and European masterpieces; the Toronto Zoo, featuring several thousand animals from all around the world; and Casa Loma, an imposing building resembling a medieval castle and containing more than 100 rooms.

Conference Center Venues

Toronto, Canada has a large number of great conference centers and facilities, such as:

Delta Hotels by Marriott Toronto Airport and Conference Center (Location: on Dixon Road)
International Center (Location: Airport Road)
Markham Convention Center (Location: Markham Road)
Metro Toronto Convention Center (Location: Front Street W)
The Westin Harbour Castle Conference Center (Location: Bay Street)
Toronto Congress Center (Location: Dixon Road)