Ron Kaufman is one of the world’s leading motivational keynote speakers on the topics of achieving service excellence, increasing customer satisfaction, retaining loyal customers, and building sustainable service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents powerful insights and global best practices from working with clients in every industry and on every continent for more than thirty years. His energetic keynote speeches have inspired millions, frequently earning standing ovations from audiences of all ages. In 2018, Global Gurus rated Ron the #1 customer service guru in the world. Ron travels worldwide to speak at company meetings, industry conferences, and association events throughout the year.

Ron is author of the New York Times and USA Today bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration. He is the founder of Uplifting Service, a global education and consulting company that enables leaders and organizations to build sustainable cultures that win the hearts and minds of customers, colleagues, and partners.

Washington DC is the capital city of the United States and the country’s most important political center, home to three major branches of the Federal Government – the White House, the Capitol and the Supreme Court. It is an architectonically planned city (commissioned by former president George Washington in 1791), combining styles as diverse as the Georgian, the Neoclassical, the Gothic, and the Modern. Some of its most well-known landmarks include: the White House, the president’s residence; the Capitol, the seat of the US Congress and the legislative branch of the US government; the Library of Congress, the largest library in the world, containing a collection of over 160 million books and other historical artifacts; and the National Mall, an amazing two-mile-long park. The city is home to 177 embassies and to a great diversity of national and international institutions including the Human Rights Campaign, the International Finance Corporation, the Red Cross, the Organization of the United States and the National Geographic Society. Washington is also an important center for education, hosting several top-class universities such as the Georgetown University, the George Washington University and Howard University. World famous newspapers such as Washington Times and Washington Post are also produced here, making Washington one of the most prestigious media hubs in the world.

Washington as a Conference Destination

Washington DC is a major center for international summits, conferences and conventions including: Forrester’s CX DC, the Smart Customer Service Conference and the Customer Intelligence Summit, three international events about customer service strategies and customer satisfaction; the Digital Summit DC, a major venue for digital marketing specialists; the Washington Nonprofit Conference, gathering a large number of leaders of nonprofit organizations to discuss various possibilities for fundraising; the Digital Week DC, a conference about digital marketing and social media; the Know Identity Conference, a major event about the impact on new technologies on issues related to identity; and the Small Business Expo, aiming to assist small business owners develop their companies.

Washington Food Options for Conference Delegates

There are a large number of fantastic restaurants you can choose from in Washington DC. Here are some of the best ones: the Founding Farmers Restaurant (Phone: +1 202-822-8783), the 1789 Restaurant (Phone: +1 202-965-1789), Rose’s Luxury (Phone: +1 202-580-8889) and the Dabney (Phone: +1 202-450-1015), four top-class American restaurants; Le Diplomate (Phone: +1 202-332-3333) and La Piquette (Phone: +1 202-686-2015), two stylish French restaurants serving a large variety of gourmet dishes; Carmine’s Italian Restaurant (Phone: +1 202-737-7770), famous for its extraordinary pasta; and the Old Europe Restaurant (Phone: +1 202-333-7600), offering a variety of dishes from all over Europe.

Washington Attractions for Convention Attendees

Here are some of the most highly rated tourist attractions you can find in Washington DC: the White House, the residence of the president of the United States and presidential family; the United States Capitol, an iconic domed building housing the US Senate and the House of Representatives; the Washington National Cathedral, one of the largest and most impressive cathedrals in the world; the Lincoln Memorial, a national monument built in the honor of former US president Abraham Lincoln; the Library of Congress, the world’s largest library housing over 36 million books and 69 million manuscripts; and National Air and Space Museum, a museum dedicated to the history of aviation and space exploration.

There are a number of highly rated tourist attractions to visit after your business conference in Washington DC, including: the White House, home to the US president and his family and one of the most iconic symbols of the United States; the Library of Congress, currently the largest library in the world and home to 36 million books in 460 languages as well as 69 million manuscripts; the Neo-Gothic Washington National Cathedral, the sixth largest cathedral in the world; and the National Mall, a greenway taking visitors along some of Washington’s important landmarks such as the Capitol building, the Jefferson Memorial, the Smithsonian museums and the Vietnam Veterans Memorial.

United States Capitol
Legendary home of the U.S. legislature
Iconic, domed classical building housing the U.S. Senate & House of Representatives, open for tours.

Lincoln Memorial
4.8
(11,251)
Marble monument to the 16th president
Parthenon-inspired tribute to Abraham Lincoln with a 19-ft. marble statue, murals & reflecting pool. The Lincoln Memorial is an American national monument built to honor the 16th President of the United States, Abraham Lincoln. It is located on the western end of the National Mall in Washington, D.C., across from the Washington Monument.

National Air and Space Museum
Exhibit-filled trip across the universe
Museum documenting the history of aviation & space exploration, with displays of vehicles & more. The National Air and Space Museum of the Smithsonian Institution, also called the NASM, is a museum in Washington, D.C.

Conference Center Venues

Washington DC has a large number of great conference centers and facilities, such as:

Walter E. Washington Convention Center (Location: Mount Vernon Place NW)
The National Press Club (Location: 14th Street NW)
20 F Street NW Conference Center (Location: 20 F Street NW)
AMA’s Washington Area Conference Center (Location: Crystal Drive, Arlington)
Gateway DC (Location: Martin Luther King Jr. Avenue SE)
John F. Kennedy Center for the Performing Arts (Location: F Street NW)