Meet
Ron Kaufman
“A life well-lived contributes to the
well-being of others.”
- Ron Kaufman
The Man
A Family of Educators
I come from a family of teachers, mentors, counselors, and guides. Grandma Bea taught kindergarten for 40 years. My mother taught values clarification in high school for 20. My father’s an engineer who adores teaching people about what he’s invented as much as the inventing itself. And my role in this ongoing journey? Encouraging people all over the world with education for well-being of humanity.
The Spirit of the Game
“The Spirit of the Game” in Ultimate Frisbee holds players accountable for their behavior on and off the field. It’s a good rule for play – and for life. I organized flying disc tournaments and festivals in Europe, China, India, Russia and the United States, earning friends all over the world and a spot in the “Ultimate Hall of Fame” I’m known as one of the “Johnny Appleseeds” who took the Ultimate sport worldwide.
An Ambassador of Joy
Engaging Global Citizen
For 40 years I have been on a mission to improve the world. The vision sustaining me is a world in which everyone is empowered and inspired to excel in service. To realize this vision, I’ve worked with businesses in every industry and with schools, governments, and associations. Each of us is wonderfully distinct, yet we are extraordinarily alike. How we learn to listen to, care about, and respect each other are the keys to our well-being.
Uplifting Service Expert
I moved to Singapore in 1990 to help develop a national service quality training program. I created courses, built bootcamps, gave speeches, wrote books, and became a Master Trainer. Today, I feel a deep sense of responsibility to teach everyone who wants to serve better, care more, and love life. In this era of great transformation, we can create the world together.
The Journey Home
For 40 years I have been on a mission to improve the world. The vision sustaining me is a world in which everyone is empowered and inspired to excel in service. To realize this vision, I’ve worked with businesses in every industry and with schools, governments, and associations. Each of us is wonderfully distinct, yet we are extraordinarily alike. How we learn to listen to, care about, and respect each other are the keys to our well-being.
The Mission
care more, and create a better world.
Ron Kaufman
It’s how you make others feel.
Ron Kaufman
for better or for worse. Be better.
Ron Kaufman
the world will give fully to you.
Ron Kaufman
Schedule Ron to Speak at Your Event
Keynotes and presentations that energize the room and inspire the audience.
The Method
Uplifting Your Service
Start on the Path to Uplifting Service Today
Speak with a strategist to explore what’s possible for your organization.
Gain clarity on your biggest and most valuable opportunities.
Discover how we can help you achieve your service goals.
The Movement
It’s an honor to recommend Ron’s work. It is simple in approach yet delivered with such clarity and
passion that it’s no mere coincidence that Ron is a ‘World Leader’ in the field of Service and
Customer Experience. Ron’s engagement is sincere, honest, and genuine.
You don’t just ‘feel’ he cares about your success as a company or an individual, you
‘know’ 100% that he feels your pain and shares your determination for success.
Ron provided a power session on Customer Service to 800 delegates and results
were "Unbelievable"! We had excellent feedback with delegates noting that
he really understood our marketplace and business.
I must say, Ron did his homework well and presented his insights
in a contemporary context incorporating numerous
references to the issues of the day.
Ron set the tone for the conference by immediately connecting with our audience.
Schlumberger is committed to excellence in customer service for our external clients
and Ron taught us the importance of providing great service internally.
At the conclusion of the event, we now have a better plan for implementation
and are excited about the benefits his education provided.
We worked with Ron over 18 months to deliver his programs throughout our business.
We found his programs to be a superb catalyst for change, inspiring all those in all
areas of the company to up our game and put service at the center of all we do.
The secret sauce is simple ideas superbly delivered
and an uplifting spirit that connects.
There was a tremendous level of energy in the room
and everyone left with new tools and ideas to
use in their businesses and personal lives.
to anyone who is in the vicinity of his presence. His ability to provide a system
to help your business improve its approach to world class service is both
easy to implement and complex enough to provide sustainability
and results, no matter your size or industry.
Ron joined our annual Beeline Customer Conference to share his incredible message and
experience surrounding Customer Service cultures. He is one of the most dynamic,
engaging and motivating presenters I have ever seen.
Our team is using many of his concepts and practices to continually
improve our Customer Service model. Ron is a must see!
based on value of the service we provide. If you want to separate yourself from
the competition, call Ron. He is the one who is going to teach you
how to stand out and succeed in service.